SHIPPING AND RETURNS
Shipping Policy
At St. Johns Mercantile, we are committed to delivering your purchases promptly and safely. We utilize reliable shipping methods to ensure your gifts arrive in excellent condition. Our shipping costs are transparent and calculated at checkout, making it easy for you to know what to expect. We believe in building trust with our customers, so we encourage you to reach out if you have any questions regarding your order.
Return & Exchange Policy
If you're not completely satisfied with your purchase, we want to make it right! Our return and exchange policy is designed to ensure a hassle-free experience. You can return or exchange items within 30 days of receipt, as long as they are in original condition. We believe in the quality of our local artisans' products and want you to feel confident in your shopping experience with us. If you have any questions about your return, our team is here to help!